Quick tipGotchaMarketing HubRevenue Hub

Send abandoned cart emails

Cart-based workflows only.

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Marketing email edit
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: needs Shopify via data sync or the Carts API. Cart emails work only in cart-based workflows, max 250,000 recipients per hour, and can't be A/B tested.

1. In HubSpot

The relevant screen in my demo portal.

Marketing Email Templates tab with Drag and drop and Custom tabs, template categories and Create new template
Drag and drop or Custom (1), categories and saved templates (2), and Create new template (3).

2. Worth knowing

Test with a real abandoned cart before turning on.

3. Related

The cart object and Shopify sync.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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