Quick tipGotchaSmart CRM

Let AI connectors access Sensitive Data

Off unless a Super Admin configures it.

Subscription
Accounts with Sensitive Data on
Permissions
Super Admin
Time
2 min · Advanced
Last verified

Short answer

HubSpot's KB: a Super Admin sets AI connector access to Sensitive Data at install or reauthorization, and Sensitive Data settings must be on first. Access covers standard Sensitive Data properties (including HIPAA-protected health data) and engagements; Highly Sensitive Data is handled differently. Users still need the matching object and property permissions.

1. In HubSpot

The relevant screen in my demo portal.

Connected Apps page with the tabs, the Needs attention section, and the My Apps table highlighted
Tabs (1), Needs attention (2), and My Apps (3).

2. Worth knowing

Review this before connecting any AI tool in a regulated account.

3. Related

ChatGPT connector.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

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