Quick tipHow toMarketing Hub

Send automated marketing emails from workflows

Only marketing-eligible contacts receive them.

Subscription
Marketing Hub Professional or Enterprise
Permissions
Marketing email edit; workflow publish
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: automated emails send to contacts in workflows, for example a welcome email after a form. They only go to marketing-eligible, subscribed contacts. Non-contact tokens limit the email to matching workflow types; Enterprise adds custom workflow tokens.

1. In HubSpot

The relevant screen in my demo portal.

HubSpot Automation Workflows list with one contact-based workflow name highlighted
Open the workflow from the Workflows tab.

2. Worth knowing

Unsubscribed contacts won't receive them even if enrolled.

3. Related

Re-enrollment.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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