Quick tipHow toSmart CRM

Switch a segment between active and static

Static stops auto-updating.

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Edit Segment
Time
2 min · Beginner
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Short answer

HubSpot's KB: converting active to static stops records being added or removed automatically. Static to active uses filters, as in the KB's example of narrowing event contacts by location.

1. In HubSpot

The relevant screen in my demo portal.

Segments list with the Type column showing Active highlighted
The Type column shows Active for each segment.

2. Worth knowing

Check the member count after changing type.

3. Related

Active vs static.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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