GuideHow toContent Hub

Connect your own domain to HubSpot (and what the brand domain limit means)

Your pages can live on your own domain instead of a hubspotpagebuilder address. The setting is in one place, and the limit on lower tiers is worth knowing before you plan.

Subscription
Content Hub; the number of brand domains depends on your tier
Permissions
Super Admin or domain settings access
Time
15 min · Intermediate
Last verified

Short answer

Open Settings, Content, Domains & URLs and choose to connect a domain. A subdomain such as www needs a CNAME record at your DNS provider. A root domain needs A records. HubSpot then provisions SSL automatically, usually within minutes and up to a few hours. On my account the page shows "You've used 1 out of 1 brand domains" and offers an upgrade to Content Hub Enterprise for more.

1. Where it lives

Open Domains & URLs. The Domains tab has two parts, Web Hosting and Email Sending. This article is about Web Hosting. At the top is a notice about your brand domain allowance. On my account it reads that I have used 1 out of 1 brand domains, with an upgrade button for Content Hub Enterprise.

Domains and URLs page with the brand domain limit notice and the SSL activation message highlighted
The brand domain notice (top) and the SSL activation message (bottom).
What a brand domain is

A brand domain is the middle part of the address, for example the name in www.yourname.com. The limit counts those, not each subdomain.

2. The list of connected domains

Scroll to Hosting domains. HubSpot always lists its own system domain, which ends in hubspotpagebuilder. Below it are the domains you connected, with their status and the content types each one serves. A green Connected status means the DNS is in place.

Hosting domains table showing a system domain and a connected custom domain with content types
System domain (top) and a connected custom domain (below) with its content types.

Each domain can be the primary domain for different content, such as website pages, blog, landing pages, or marketing email. Check that the right one is primary for each.

3. DNS and SSL

  • A subdomain such as www connects with a CNAME record.
  • A root domain connects with A records.
  • SSL is turned on automatically after the domain connects, usually in a few minutes and up to four hours. The green message in the screenshot is HubSpot confirming SSL for my www address is complete.

If your DNS provider is not the one holding your registration, make the change where the DNS records are actually managed.

Sources

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Still stuck?

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