Quick tipHow toSmart CRM

Find and delete test records before they skew every HubSpot count

In my demo, a search for "test" returns test companies and one real business with Testing in its name.

Subscription
All tiers
Permissions
Delete permission for the object
Time
5 min · Beginner
Last verified

Short answer

Search companies, contacts, and deals for words like test and demo, review every row, then delete from the bulk More menu. In my demo the search returns 17 companies, and one of them is a real business with Testing in its name, so do not delete a search result blindly. HubSpot lets you restore deleted contacts, companies, and other records for 90 days. On an IT services client the test companies and deals also existed in the system that syncs to HubSpot, so the client removed them there too.

1. Search, then read

Search the Companies index for "test". Owner emails are blurred below.

Companies index searched for test showing test companies
The search (1) and the result count (2).

In my demo the 17 results include List Test companies from a script, three TestCorp International records, domains like test1.com, and Dynamic Non-Destructive Testing, which is a real company name. Search also matches domains, not just names.

2. Delete in bulk

Select the rows you are sure about, then open More.

Bulk actions More menu with Delete highlighted
Delete (1) in the bulk More menu.

HubSpot keeps deleted records restorable for 90 days from Actions, Restore records on the index.

3. Clean the source too

On an IT services client, removing test companies and test deals took wrong numbers out of every count. The same test accounts existed in their service management system, which syncs to HubSpot, so the client deactivated them there. Otherwise the sync can bring them back.

Next on that list: bounced contacts still marketable.

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Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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