Quick tipGotchaSmart CRM

What you lose when you downgrade

Features and limits drop with the tier.

Subscription
Paid subscriptions
Permissions
Super Admin or billing
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: going from Enterprise to Professional, you can't create new custom reports until you delete down to the new limit. Keeping one of two hubs keeps shared features, such as blog limits with Marketing or Content Hub, or Conversation Intelligence with Sales or Service Hub.

1. In HubSpot

The relevant screen in my demo portal.

Users and Teams settings with Users, Seats, Teams, Permission sets and Presets tabs
The tabs that matter here (1).

2. Worth knowing

Audit what relies on higher-tier features first.

3. Related

Usage limits.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

Book a call with Sam