Quick tipHow toSmart CRM

Test records before running enrichment

Personal email domains are excluded.

Subscription
All tiers to test; Starter+ to enrich
Permissions
Any user to test
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: any user can test. Records need a valid domain or email, and personal email addresses like Gmail are excluded. Running enrichment needs Starter or above.

1. In HubSpot

The relevant screen in my demo portal.

Data Enrichment settings with the tabs, the company and contact columns, and the automatic and continuous enrichment rows highlighted
Tabs (1), company and contact columns (2), automatic (3), and continuous enrichment (4).

2. Worth knowing

Clean up domains first to raise coverage.

3. Related

Enrichment settings.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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