GuideHow toSales HubSmart CRM

Multiple currencies in HubSpot: company currency, exchange rates, and how deals convert

A deal in euros still has to add up in a dollar report. HubSpot converts it, and the rate it uses depends on whether the deal is closed.

Subscription
Company currency on all tiers; extra currencies need Starter, Professional, or Enterprise
Permissions
Super Admin or Edit account defaults to view; billing permissions to add currencies
Time
8 min · Intermediate
Last verified

Short answer

Go to Settings, Account Defaults, Currency. The company currency is the default for new deals and what the Amount in company currency property reports in. Add currencies with an exchange rate, or schedule automatic exchange rate updates. HubSpot says open deals use the latest rate, and closed deals use the rate in effect on their close date. Extra currencies need a Starter, Professional, or Enterprise subscription.

1. The Currency tab

Open Account Defaults, Currency. The page says these defaults are used for deals and properties.

Currency tab with the automatic exchange rate updates panel, the currencies used count, and the Company Currency badge highlighted
Automatic exchange rate updates (1), currencies used (2), and the company currency (3).
  • Schedule automatic exchange rate updates has a toggle and a View history link. Off in my demo.
  • Currencies used: 1 of 200, with an Exchange rate log and Add Currency.
  • US Dollar carries the Company Currency badge and a format of $123,456.78.

2. How deal amounts convert

Each deal keeps its own currency. HubSpot calculates Amount in company currency as Amount times the exchange rate for the deal's currency. Which rate depends on the deal:

  • Open stage: the latest exchange rate, until the deal closes.
  • Closed won or lost with a close date: the rate in effect on the close date, or the nearest one.
  • Closed with no close date: the rate in effect when the deal was marked closed.

That is one more reason the close date matters. See why the close date changes when a deal is won.

3. Permissions and limits

  • You can change the company currency on any account.
  • Viewing added currencies needs Super Admin or Edit account defaults. Adding currencies or editing rates needs Super Admin or the billing permission to modify billing and change the name on the contract.
  • HubSpot lists the number of currencies allowed per subscription in its product catalog. My demo shows a limit of 200.
  • To see past rates for a currency, use Actions, View currency history.

Sources

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