Quick tipHow toSales Hub

Find your IMAP and SMTP server details

Needed in Advanced Options for some inboxes.

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Connected inbox
Time
2 min · Beginner
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Short answer

HubSpot's KB: some IMAP connections need details in Advanced Options. Your IT team can give you the incoming (IMAP) and outgoing (SMTP) server names. The KB shows where to find them in common mail clients.

1. In HubSpot

The relevant screen in my demo portal.

Personal Email preferences with Connect email account, Add email alias, and Manage email signatures highlighted
Connect email account (1), Add email alias (2), and Manage email signatures (3).

2. Worth knowing

Use the server names exactly as your provider gives them.

3. Related

Inbox setup.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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