Quick tipHow toSales Hub

Log emails you already sent

You can log after the fact, with limits.

Subscription
All tiers
Permissions
Personal email access
Time
2 min · Beginner
Last verified

Short answer

HubSpot's KB: you can log sent and received emails, including retroactively. Emails to a Google Group address can't be logged. With data privacy on, emails log only for contacts with a legal basis. View-only seats can't log retroactively.

1. In HubSpot

The relevant screen in my demo portal.

Activities Email Log and Track tab with log attachments, default log setting, and the tracking consent note highlighted
Tabs (1), attachments (2), default log setting (3), and the consent note (4).

2. Worth knowing

Reply-only logging rules decide which threads log automatically.

3. Related

Reply-only logging.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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