Quick tipGotchaSales Hub

Office 365 asks for admin approval when connecting to HubSpot

Your Microsoft admin has to approve the HubSpot Sales app.

Subscription
All tiers
Permissions
Microsoft 365 admin on your side
Time
3 min · Intermediate
Last verified

Short answer

HubSpot's KB: an "Interaction required" error means your user needs access to the HubSpot Sales application in Azure AD. After consent is granted, your admin may need to manually add users to the HubSpot Sales app from Enterprise applications.

1. Connecting

Email preferences in my demo portal.

Personal Email preferences with Connect email account, Add email alias, and Manage email signatures highlighted
Connect email account (1), Add email alias (2), and Manage email signatures (3).

2. Add-in

See which Outlook add-in.

3. Related

Connecting an inbox.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

Book a call with Sam