Quick tipHow toSales Hub

Use sales tools in the Outlook desktop add-in

The desktop add-in is in maintenance mode.

Subscription
All tiers; sequences Professional+
Permissions
Connected inbox
Time
2 min · Beginner
Last verified

Short answer

HubSpot's KB: the desktop add-in inserts templates, snippets, documents and meeting links while composing. HubSpot lists it as in maintenance mode; the Office 365 add-in has its own guide.

1. In HubSpot

The relevant screen in my demo portal.

Email log and track settings with attachment logging and the Sales Extension default log setting
Attachment logging (1) and the extension default (2).

2. Worth knowing

New rollouts may be better on the Office 365 add-in.

3. Related

Office 365 add-in tools.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

Book a call with Sam