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HubSpot Sales extension settings: BCC addresses and more

Extension settings are in email integration settings.

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Short answer

HubSpot's KB: manage some extension settings in your email integration settings. Additional BCC addresses are added when you log an email sent with the extension, but not for one-to-one emails sent from a HubSpot record.

1. In HubSpot

The relevant screen in my demo portal.

Email log and track settings with attachment logging and the Sales Extension default log setting
Attachment logging (1) and the extension default (2).

2. Worth knowing

Several inboxes? Each connected inbox is managed separately.

3. Related

The sales extension.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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