Quick tipGotchaMarketing Hub

Why there's no generic "manage preferences" link

Each contact's preferences link is tied to their email address.

Subscription
All marketing email tiers
Permissions
Marketing email access
Time
2 min · Beginner
Last verified

Short answer

HubSpot's KB: subscription preferences pages are customized for each email address, so you can't generate a generic subscription preferences link. Contacts reach their own page through the footer link in a marketing email. Coded templates use the email_subscriptions HubL tag.

1. The preferences page

The preferences page template in my demo portal.

Subscription preferences page template preview listing three subscription types
The preferences page preview.

2. Subscription types

See subscription types.

3. Related

Unsubscribe links in sales emails.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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