Quick tipFix itMarketing Hub

Tracking URL sessions missing from the sources report

The landing page needs the tracking code.

Subscription
All tiers
Permissions
Reports access
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: sessions only appear if the tracking URL was viewed during the report's timeframe, and the destination page must have the HubSpot tracking code. If sessions land in an unexpected bucket, review how HubSpot categorizes sources.

1. In HubSpot

The relevant screen in my demo portal.

Tracking URL Builder empty state with Create tracking URL buttons
Create tracking URL (1).

2. Worth knowing

Test the URL yourself in a private window.

3. Related

Tracking URL builder and tracking code check.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

Book a call with Sam