Quick tipHidden trickMarketing HubSales Hub

Reuse workflow steps with Go to action

Point a branch at an action in another branch.

Subscription
Professional or Enterprise
Permissions
Workflows access
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: Go to action connects a branch to an action elsewhere, so you don't repeat the same steps. You can only pick actions in other branches, which prevents loops.

1. In HubSpot

The relevant screen in my demo portal.

Branch action panel with the branch name and the Last contacted is unknown group highlighted
A branch named Not contacted yet with one group of criteria.

2. Worth knowing

Useful for workflows with many branches that finish the same way.

3. Related

Delays and branches.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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