Quick tipHow toSmart CRM

Limit which 2FA methods users can use

Browser logins only; the mobile app isn't limited.

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Short answer

HubSpot's KB: the setting is off by default, allowing all 2FA methods. It limits methods for browser logins only, not the mobile app. Users with a method that's no longer approved can log in once, then are prompted to set up an approved one.

1. In HubSpot

The relevant screen in my demo portal.

Security settings Login tab with a Setup Portal Login Settings button
Login and Permissions tabs (1) and the setup button (2).

2. Worth knowing

Warn users before changing it so the next login isn't a surprise.

3. Related

Login security and 2FA lockouts.

Sources

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One email when a new article publishes.

Still stuck?

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