Quick tipGotchaSmart CRM

HubSpot can deactivate inactive users automatically

The setting is on by default.

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Permissions
Super Admin
Time
2 min · Beginner
Last verified

Short answer

HubSpot's KB: Automatically deactivate inactive users from your HubSpot account runs monthly and is switched on by default. Super Admins manage it from the inactive users section.

1. In HubSpot

The relevant screen in my demo portal.

Users and Teams settings with Users, Seats, Teams, Permission sets and Presets tabs
The tabs that matter here (1).

2. Worth knowing

If a deactivated user owned records or appears in workflows, reassign those first.

3. Related

Replacing users in workflows.

Sources

New field notes by email

One email when a new article publishes.

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