Quick tipHow toSmart CRM

Reject many potential duplicates at once

Reject all removes them from the table and future scans.

Subscription
Professional or Enterprise
Permissions
Data quality tools access; Edit All contacts or All companies
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: Reject all removes suggested pairs from the potential duplicates table and from future scans. To cut noise first, use Refine suggestions to compare extra properties; pairs with different values for those properties are filtered out. You need Data quality tools access and Edit set to All contacts or All companies.

1. In HubSpot

The relevant screen in my demo portal.

Manage Duplicates tab with duplicate alerts, custom rules, contact and company counts and a banner about higher visibility limits
Totals and object tabs (1), alerts (2), custom rules (3), and the visibility notice (4).

2. Worth knowing

Run Refine suggestions before Reject all, so you only clear the pairs you've checked.

3. Related

The duplicates tool and duplicates after an import.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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