Quick tipHow toService HubMarketing Hub

Two chatflows on the same page: set the priority

The higher priority chatflow wins.

Subscription
All chat tiers
Permissions
Chatflow access
Time
2 min · Beginner
Last verified

Short answer

HubSpot's KB: if two chatflows target the same page, or a contact meets both targeting rules, priority decides which appears. Reorder by value or drag, or use Move to top priority. Priority doesn't check team availability. To test, target a chatflow to a URL with a unique query parameter such as ?test_chat=true.

1. Chatflows

Chatflows in my demo portal.

Chatflows page with Web Chat, Mobile Chat and Facebook Messenger tabs and Create chatflow button
Chat channels (1) and Create chatflow (2).

2. Targeting

See targeting rules.

3. Related

Bot handoff.

Sources

New field notes by email

One email when a new article publishes.

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