Quick tipHow toService HubMarketing Hub

Control which chatflow shows on which page

Targeting rules on each chatflow decide where it shows.

Subscription
All chat tiers
Permissions
Chatflow permissions
Time
3 min · Beginner
Last verified

Short answer

HubSpot's KB: targeting rules control which CTA or chatflow visitors see, based on website URL, query parameters, and the visitor's information and behavior. A chatflow can display on all pages or only where the URL matches exactly. Chatflow permissions are required.

1. Chatflows

Chatflows in my demo portal.

Chatflows page with Web Chat, Mobile Chat and Facebook Messenger tabs and Create chatflow button
Chat channels (1) and Create chatflow (2).

2. From a button

See opening chat from a link.

3. Related

Widget appearance.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

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