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Customer journey reports

Journeys show which touch points move people forward.

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Marketing, Sales or Service Hub Enterprise
Permissions
Reports access
Time
4 min · Advanced
Last verified

Short answer

HubSpot's KB: customer journey reports show which touch points are most effective at attracting and converting customers. With Contacts as the source, Pathfinder can suggest stages. In funnel reports, contacts must pass required stages in order to count later. Listed for Enterprise.

1. Report types

Report options in my demo portal.

Create report chooser with Template report library, Custom report, Single-object report, Customer journey report and Attribution report
Custom report (1), single-object (2), and templates (3).

2. Funnels

See journey vs legacy funnels.

3. Related

Deal progression.

Sources

New field notes by email

One email when a new article publishes.

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