Quick tipGotchaSmart CRM

Move your account to another data center

Only from U.S. East; 24 to 36 hours offline.

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Short answer

HubSpot's KB: migration only goes from U.S. East to another center. Accounts storing HIPAA data can't migrate, and Stripe needs no live transactions. It takes 24 to 36 hours with the account unavailable.

1. In HubSpot

The relevant screen in my demo portal.

Account Defaults General tab with the Time zone and Fiscal year dropdowns highlighted
Time zone (1) and fiscal year (2).

2. Worth knowing

Schedule a weekend and tell users.

3. Related

Sensitive Data.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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