Quick tipGotchaSmart CRM

Sync custom objects with data sync apps

Filters only limit the first sync.

Subscription
Check your subscription; custom mappings need paid Data Hub
Permissions
Data sync access
Time
2 min · Advanced
Last verified

Short answer

HubSpot's KB: custom objects are under Additional objects when you set up a sync, and only some data sync apps support them. The Filters section only limits which records initially sync; after that, they keep syncing both ways. Custom mappings need a paid Data Hub subscription.

1. In HubSpot

The relevant screen in my demo portal.

Data integration page with Sync from apps card and App syncs tab
Sync from apps (1) and App syncs (2).

2. Worth knowing

Check the KB's list of supported apps before planning around it.

3. Related

Field mappings and custom object records.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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