Quick tipGotchaSmart CRMService Hub

Why you can't delete a pipeline

Empty it and remove it from other tools first.

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Pipeline settings access
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2 min · Beginner
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Short answer

HubSpot's KB: you can't delete a pipeline if it contains records or is used in other HubSpot tools or integrations. Custom pipeline limits are shared across all objects and exclude each object's default pipeline. Ticket stages are called statuses but work the same.

1. Pipelines

Ticket pipelines in my demo portal.

Ticket pipelines overview with the Ticket Tags tab and the pipeline count highlighted
Ticket Tags (1) and the pipeline count (2).

2. Moving records

Bulk edit the pipeline from a view. See board view.

3. Related

Ticket statuses.

Sources

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