Quick tipHow toSmart CRM

Follow a record for updates

Actions, then Follow.

Short answer

HubSpot's KB: follow companies, contacts, deals, tickets and many other objects to get notifications. Use Actions, Follow, or Unfollow.

The relevant screen in my demo portal.

Configure follow notification preferences to control what you hear about.

One email when a new article publishes.

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.