Short answer
HubSpot's KB: create, edit, delete or set a default view. Requires a Service seat and Custom views permission.
1. In HubSpot
The relevant screen in my demo portal.
2. Worth knowing
Views apply to the help desk workspace's left sidebar.
Quick tipHow toService Hub
Customize help desk views
Create, edit, delete or set default.
- Subscription
- Check your subscription
- Permissions
- Service seat; Custom views
- Time
- 2 min · Intermediate
- Last verified
New field notes by email
One email when a new article publishes.
Still stuck?
If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.
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