Quick tipHow toService Hub

Customize the help desk right sidebar

Tabs can show only when conditions match.

Subscription
Service Hub
Permissions
Super Admin
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: Super Admins can add, reorder, edit and delete right-sidebar tabs in help desk, with conditional logic so tabs show only when criteria match. Changes apply to help desk only, not record pages.

1. In HubSpot

The relevant screen in my demo portal.

Help desk workspace with views; ticket names blurred
The help desk workspace.

2. Worth knowing

Record pages use their own layout settings.

3. Related

Record layouts.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

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