Quick tipHow toMarketing HubSmart CRM

HubSpot cookie consent banners: default banners, domains, and where to start

If your HubSpot tracking code runs on a site, HubSpot's default consent banner can run there too. Know which banner your visitors get.

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Account settings access to edit
Time
5 min · Beginner
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Short answer

In Privacy & Consent, Cookies, default consent banners show on all websites linked to your account, including external sites that use your HubSpot tracking code. A banner set up for a specific domain overrides the default on that site. HubSpot needs to verify a domain before you add a banner with the new editor. My demo has no domains connected yet, so the page offers Add external domain.

1. The Cookies tab

Open Privacy & Consent, Cookies.

Cookies tab with Add external domain and the Default consent banners section highlighted
The Cookies tab (1), Add external domain (2), and default consent banners (3).

2. Default vs domain banners

  • Default banners show on every site linked to your account, including external sites with your tracking code.
  • Domain banners override the default for that domain.
  • HubSpot says the banner works for HubSpot pages and external pages with the tracking code. To check a site has the code, see detect the HubSpot tracking code.
  • Accounts created after November 2022 have the v2 editor. Older accounts are being migrated.

3. Related setting

Turning off data privacy settings does not turn off the banner. See data privacy settings.

Sources

New field notes by email

One email when a new article publishes.

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