Quick tipHow toService Hub

Publish knowledge base articles in multiple languages

Needs an assigned Service Hub seat.

Subscription
Service Hub Professional or Enterprise
Permissions
Knowledge base articles; settings for languages
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: create language variations and organize them into language groups. Managing variations needs an assigned Service Hub seat. Change the knowledge base's primary language from the Primary dropdown in settings, and translate categories too.

1. In HubSpot

The relevant screen in my demo portal.

Knowledge base settings empty state with Add a knowledge base and Import it into HubSpot
Add a knowledge base (1) and import (2).

2. Worth knowing

Translate categories along with articles so navigation matches.

3. Related

Categories and tags and migrating a knowledge base.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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