Quick tipHow toSales Hub

Get notified when a contact comes back to your website

A return visit from an open lead is a good time to follow up.

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All tiers with the tracking code
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Any user
Time
3 min · Beginner
Last verified

Short answer

HubSpot's KB says lead revisit notifications can arrive as an email, a notification center alert, or a real-time alert through the sales extension when an existing contact visits your site. Manage them under Settings > Notifications > Website visits, which in my demo portal covers both contacts and prospects (visitors who are not contacts yet). Channels include browser, bell, email, mobile and Slack.

1. The setting

Notification preferences in my demo portal, Website visits expanded.

Notification preferences with channel columns and an expanded Website visits section
Channels (1) and Website visits (2).

2. Keep it useful

  • Limit alerts to your own contacts so the feed stays readable.
  • Make sure your own team's traffic is excluded. See excluding your traffic.

3. Related

Activity feed and notification preferences.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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