Quick tipHow toSmart CRM

Log activities that happened outside HubSpot

Log from the record's activity area.

Subscription
All tiers
Permissions
Edit access to the record
Time
2 min · Beginner
Last verified

Short answer

HubSpot's KB: log calls, emails, meetings and messages that happened outside HubSpot, with associations to multiple records. The number of activities you can log depends on the object, activity type and subscription. Bulk logging is done with an import.

1. In HubSpot

The relevant screen in my demo portal.

Record activity More menu showing Log SMS, Log a LinkedIn message and Log a WhatsApp message
The same record type users log by hand from the More menu (1).

2. Worth knowing

Logged activities don't send anything; they record what already happened.

3. Related

Log SMS by API and exporting activities.

Sources

New field notes by email

One email when a new article publishes.

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