Quick tipFix itSales Hub

Prospects get the wrong meeting time

Usually a calendar time zone issue.

Subscription
All tiers
Permissions
Meetings access
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB covers bookings confirmed at a different time than picked, where the calendar sends the confirmation. Compare time zones across the calendar and scheduling page.

1. In HubSpot

The relevant screen in my demo portal.

Calendar settings showing Your calendar is disconnected and a list of what connecting enables
The disconnected warning (1) and what connecting enables (2).

2. Worth knowing

The KB example: a 10 AM EST booking confirmed at a different time by Google Calendar.

3. Related

Availability issues.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

Book a call with Sam