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Not getting HubSpot notification emails

Check notifications, inbox and allowlisting.

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Short answer

HubSpot's KB: HubSpot sends notifications for things like test emails, form submissions, lead revisits and exports. Check notification settings, your inbox and allowlisting. For workflow notifications, check the workflow's history.

1. In HubSpot

The relevant screen in my demo portal.

Notifications settings with Set channel defaults, the channel columns, and Turn off all topics highlighted
Set channel defaults (1), the channel columns (2), and Turn off all topics (3).

2. Worth knowing

IT may need to allowlist HubSpot's sending servers.

3. Related

Notification preferences.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

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