Quick tipGotchaSales HubService Hub

Notetaker consent and announcement rules

The chat message can't be turned off.

Subscription
Core, Sales or Service seat
Permissions
Super Admin to turn on
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: Notetaker is off by default until a Super Admin turns it on. It always posts a chat message on joining; the audio announcement can be turned off. If an invitee doesn't consent, it won't join.

1. In HubSpot

The relevant screen in my demo portal.

Notetaker settings Integrations section listing Zoom, Google Meet, and Microsoft Teams
The Integrations section (1) in Notetaker settings.

2. Worth knowing

Check recording laws where your attendees are.

3. Related

Notetaker in Zoom and settings.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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