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Why contacts get quarantined

They can't be manually removed.

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Short answer

HubSpot's KB: contacts with suspicious email or form activity, such as repeated spam complaints or bounces, may be quarantined and dropped from sends. View them in the Quarantined Contacts segment. They can't be manually removed; they must re-engage.

1. In HubSpot

The relevant screen in my demo portal.

Contact filter property search for bounce showing Email hard bounce reason and Marketing emails bounced
Email hard bounce reason (1) and Marketing emails bounced (2).

2. Worth knowing

Check form spam protection if many appear at once.

3. Related

Form spam and bounced contacts.

Sources

New field notes by email

One email when a new article publishes.

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