Quick tipGotchaSales Hub

Turn on the new Salesforce company sync

You can't switch back.

Subscription
Professional or Enterprise
Permissions
Salesforce integration settings
Time
2 min · Advanced
Last verified

Short answer

HubSpot's KB: the new sync matches companies without contacts and syncs associations from lookup fields. It adds an Always use HubSpot rule. API usage rises while indexing. Once on, you can't revert.

1. In HubSpot

The relevant screen in my demo portal.

Connected Apps page with a Needs attention panel showing disconnected apps and the My Apps list
Needs attention (1) and installed apps (2).

2. Worth knowing

Test in a sandbox.

3. Related

Account sync and sync rules.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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