Quick tipGotchaMarketing Hub

SMS quiet hours

8PM to 8AM recipient time.

Subscription
Marketing SMS add-on
Permissions
Edit SMS
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: SMS sent during 8PM to 8AM in the contact's time zone is deferred. Without a time zone, U.S. defaults apply (8PM Eastern to 8AM Pacific). You can turn it off, but HubSpot doesn't recommend it.

1. In HubSpot

The relevant screen in my demo portal.

SMS settings page noting US-based numbers only and restricted business categories
US numbers to US and Canada only (1) and restricted categories (2).

2. Worth knowing

Schedule sends inside business hours.

3. Related

SMS in the inbox.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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