Quick tipHow toSales HubService Hub

Make calls from the HubSpot browser

Keep the call window open.

Subscription
Sales or Service Hub Starter and above
Permissions
Assigned Sales or Service seat
Time
2 min · Beginner
Last verified

Short answer

HubSpot's KB: open the call remote from the top bar; the call window must stay open during calls. Paid Professional and Enterprise accounts need an assigned Sales or Service seat. Calling minutes depend on your subscription, and you're alerted near the limit.

1. In HubSpot

The relevant screen in my demo portal.

Calling preferences page with the third-party integration link and HubSpot numbers section highlighted
Personal calling settings: HubSpot numbers (1) and the third-party integration link (2).

2. Worth knowing

Outcomes and logging rules are set separately in call settings.

3. Related

Phone number types and the call index.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

Book a call with Sam