Quick tipHow toSales Hub

Set your Chrome extension's Gmail defaults

Account defaults are set elsewhere.

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Short answer

HubSpot's KB: per-inbox settings cover log and track, associations, and turning the extension off for an inbox. Super Admins set account-wide defaults. Hide suggested associations logs only to configured record types.

1. In HubSpot

The relevant screen in my demo portal.

Email log and track settings with Allow all users to log email attachments and Apply Default Log setting for all users - Sales Extension Only
Attachment logging (1) and the extension default (2).

2. Worth knowing

Ask an admin to set team-wide defaults.

3. Related

Account extension settings and troubleshooting.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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