Quick tipHow toSmart CRM

Comment on a note, call or email

Add comment at the bottom of the activity.

Subscription
All tiers
Permissions
Record access
Time
2 min · Beginner
Last verified

Short answer

HubSpot's KB: click Add comment (or the existing comment count) at the bottom of an activity, write it, and Save. The same article covers editing and deleting activities.

1. In HubSpot

The relevant screen in my demo portal.

Record activity More menu showing Log SMS, Log a LinkedIn message and Log a WhatsApp message
The same record type users log by hand from the More menu (1).

2. Worth knowing

Comments keep context with the activity instead of in a separate note.

3. Related

Logging activities and filtering the timeline.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

Book a call with Sam