Quick tipGotchaSmart CRM

Keep associations in data sync

Airtable and Kintone need all syncs active.

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Permissions
Data sync access
Time
2 min · Advanced
Last verified

Short answer

HubSpot's KB: most data sync apps map associations by default. For some apps, such as Airtable and Kintone, and for custom objects, all syncs must be activated before associations are recognized.

1. In HubSpot

The relevant screen in my demo portal.

Data integration page with Sync from apps and App syncs
Sync from apps (1) and App syncs (2).

2. Worth knowing

Set up the company sync first, then map associations in the contact sync.

3. Related

Field mappings and custom object sync.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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