Quick tipHow toSmart CRM

Dropdown, radio or multiple checkboxes: picking an option field

The question "can I select multiple values from a dropdown" has one answer: use multiple checkboxes.

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3 min · Beginner
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Short answer

HubSpot's KB: Dropdown select and Radio select store one value from a list (they look different in forms, but behave the same on records). Multiple checkboxes stores several. Single checkbox is true or false. All three option types are enumeration properties with the same technical limits.

1. Choosing in the panel

Creating a property in my demo portal with Multiple checkboxes selected.

Create property panel with Multiple checkboxes selected in the field type list
The label and internal name (1) and Multiple checkboxes (2).

2. Reporting differences

Multiple checkbox values are stored together, so check how your reports and filters treat several values on one record.

3. Related

Labels vs internal names and a multi-checkbox milestone property.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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