Quick tipGotchaMarketing Hub

Submitted form events are legacy: use custom events

New submitted form events can't be created.

Subscription
Marketing Hub Enterprise for custom events
Permissions
Events access
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: submitted form events are a legacy behavioral event and can no longer be created in the legacy events tool. Use the new custom events tool for visited URL, clicked element and manually tracked events.

1. In HubSpot

The relevant screen in my demo portal.

Event Management Manage tab with All events, Autocapture, App events and Custom events tabs
Create an event (1), event types (2), and existing events (3).

2. Worth knowing

For Google Analytics, HubSpot's GA4 and GTM integrations or form embed callbacks are the usual route.

3. Related

Custom events and Google Tag Manager.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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