Quick tipGotchaSmart CRM

Several companies with the same domain: how HubSpot decides

Domain is HubSpot's company identifier, but not every path enforces it.

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All tiers
Permissions
Company edit access
Time
4 min · Intermediate
Last verified

Short answer

HubSpot's KB: manual creation warns if the domain matches an existing company's primary domain; imports deduplicate on primary and secondary domains unless you choose a custom unique property. Companies created through the API, including sync apps, are not deduplicated by domain. If several companies share a domain, automatic association links contacts to only one of them, and you can't choose which.

1. Find them

My demo portal shows 85 company duplicate issues.

Manage Duplicates tab with contact and company duplicate counts
Object tabs and totals (1), alerts (2), custom rules (3), and the visibility notice (4).

2. Real duplicates vs branches

3. Related

Duplicate companies from connector IDs and auto association by domain.

Sources

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