Quick tipGotchaService Hub

Knowledge base visibility and search engine settings

The noindex setting covers search results pages only.

Subscription
Service Hub; needs a Service Hub seat
Permissions
Knowledge base settings permissions
Time
3 min · Intermediate
Last verified

Short answer

HubSpot's KB: a knowledge base can be public or restricted with SSO or access group membership, per knowledge base or article. The search setting only adds a noindex tag to the knowledge base search results pages; all other pages stay searchable unless restricted, for example in robots.txt.

1. Knowledge base settings

Knowledge base settings in my demo portal.

Knowledge base settings empty state with Add a knowledge base
Add a knowledge base (1).

2. Pages

See noindex vs robots.txt.

3. Related

Knowledge base styling.

Sources

New field notes by email

One email when a new article publishes.

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