Quick tipHow toSmart CRM

Request access to Users & Teams settings

The request goes to a Super Admin you pick.

Subscription
All tiers
Permissions
Any user
Time
2 min · Beginner
Last verified

Short answer

HubSpot's KB: users without permission can open Users & Teams and request access in HubSpot. Describe the task in What are you working on? and choose the Super Admin to notify.

1. In HubSpot

The relevant screen in my demo portal.

Users and Teams settings with Users, Seats, Teams, Permission sets and Presets tabs
The tabs that matter here (1).

2. Worth knowing

Putting a user on more than one team is a Super Admin task, so start with the request.

3. Related

Inactive users and permissions history.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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