Quick tipHow toSales HubService Hub

Get a HubSpot-provided phone number

No calls from anonymous numbers.

Subscription
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Permissions
Super Admin
Time
2 min · Intermediate
Last verified

Short answer

HubSpot's KB: accounts have a pooled limit of numbers by subscription. Only Super Admins acquire or reassign them. They don't accept calls from private or anonymous numbers and can't be used for Hosted SMS with other providers.

1. In HubSpot

The relevant screen in my demo portal.

Call Setup page with HubSpot numbers section, 0 of 2 HubSpot Numbers Used, Port a number and Get a HubSpot number buttons
Numbers used (1) and the get or port options (2).

2. Worth knowing

Check your remaining numbers before promising one to a team.

3. Related

Number types and calling numbers.

Sources

New field notes by email

One email when a new article publishes.

Still stuck?

If this did not fix it, the problem is probably specific to your setup. Book a call and we will look at it together.

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